AI Phone Agent
An AI receptionist
that answers your phones
Answering the phone is most of what your front desk does, and it's the part that stops them helping the customer standing in front of them. PulseLoop takes it — every call, nights and weekends included, however many come at once.
Keep your number. Forward it whenever you choose — after hours only, or whenever the line is busy. Your staff keep the rest of the job.
Ask for the demo line and we'll send you the number — it's a real working agent, not a recording.
Capabilities
The whole phone, not part of it
Most calls to a business aren't bookings at all — they're questions. It handles those outright, and knows when a call needs a person.
Booking requests
Collects the caller's name, callback number, what they need and the times that suit them, then hands your team a complete request instead of a voicemail to decipher.
Common questions
Hours, address, parking, pricing, what you offer. Answered from what you tell it — no call needed.
Urgent calls
Recognises when a call is urgent and transfers it straight to your on-call line rather than taking a message.
Messages that make sense
Every call arrives in your dashboard as a structured row: who called, why, what they need, and what was said.
Never rushed, never rude
It doesn't get impatient at 5pm on a Friday, and it repeats itself as many times as a caller needs.
You can see everything
Full transcripts, call volume, after-hours activity and what would otherwise have been missed.
Setup
Live the same day
No hardware, no new phone system, no software on your computers.
Tell us about your business
Hours, services, pricing, address, and anything else customers ask. Takes about ten minutes.
We give you a number
Provisioned as soon as you sign up. Your own number never changes.
Forward your line
Start with after-hours only. Move to full coverage once you have heard it work.
Security
Your customers' information, handled properly
Built secure from the ground up, and HIPAA-ready for businesses that need it.
- Encrypted in transit and at rest, in US data centres
- Callers are told they are speaking to an automated assistant and that the call is recorded
- Every access to call data is logged, and retention follows your policy
- HIPAA-ready setup available for healthcare businesses, under a signed Business Associate Addendum
Pricing
One price
No setup fee, no per-user charge, no annual contract.
- 750 minutes included — most small businesses stay well inside this
- $0.35 per minute after that
- Your own dedicated phone number
- Unlimited staff logins to the dashboard
- Cancel any time
A part-time receptionist costs upwards of $2,500 a month, and can only answer one call at a time.
FAQ
Questions businesses ask
What is the PulseLoop AI Phone Agent?
It is an AI receptionist for your business. It answers every incoming call 24/7, takes booking requests, answers the questions customers actually ask about hours, address, pricing and services, and transfers urgent calls to a person.
How much does it cost?
$499 per month, with 750 minutes included and $0.35 per minute after that. There is no setup fee, no per-user charge and no annual contract. You can cancel any time.
Do I have to change my phone number or buy hardware?
No. You keep your existing number and forward it whenever you choose — after hours, at lunch, or all the time. There is no hardware to install and no new phone system, and most businesses are live the same day.
Is it secure? Is it HIPAA compliant if I need that?
Data is encrypted, hosted in the United States, and every access is logged. It can also be run HIPAA-ready for healthcare businesses that need it.
What happens if a call is urgent?
The agent recognises urgent calls and transfers them straight to a person, according to the routing rules your business sets.
Can I hear it before I buy?
Yes. Ask for the demo line through the contact form and you can call it and test it yourself before deciding. The number is not published publicly because a public line attracts robocalls.
Hear it before you decide
Ask us for the demo line and try to catch it out — hours, pricing, booking, or something it shouldn't know how to handle. Then decide.
Get the demo number